Maintain Independence with Affordable Aged Care Services

Flexible Support That Puts You in Control
No Pre-Payments or Hidden Fees

You only pay for the time you actually spend with the Hero. Payment is made after the booking is complete and there are absolutely no added fees! Even with credit card transactions.

Person Centred First
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What Aged Care Services Do Heroes Provide?

Home Care Heroes is on a mission to reduce social isolation and build more inclusive communities in Australia, through the power of human connection. Heroes provide elderly care to those seeking companionship and non-medical services.

Collaborative Care

While Home Care Heroes does not provide nursing or medical care, we can connect you with the appropriate services. We collaborate with a number of aged care providers so that you can get quality companionship through Home Care Heroes, combined with quality nursing and medical care from our expert partners, all within your budget restrictions.

Do you have a Home Care Package?

If you already have a Home Care Package with another provider, that’s okay – you can just nominate Home Care Heroes, so we can work with your existing arrangement. We offer choice and flexibility in line with Consumer Directed Care. If you do not already have a Home Care Package, or if you are in the process of waiting for an Aged Care Assessment (ACAT) or Regional Assessment Service (RAS) assessment, you can still use our support services. Many of our Members pay out of pocket via credit card, and we have flexible payment options available.

Does the price change if I choose another Hero?

No, it’s just the same $40 per hour.

Is there a prepayment, lock in or subscription fee?

No. You only pay for the time you spend with a Hero.  Payment is only made after the booking is complete. There are no added fees, not even credit card fees. 

Does the price change based on the services required?

It’s a $40 per hour flat rate.  Heroes provide companionship and non-medical services, no matter what the particular activity, service or task is.  If you need personal care or medical care services, we can connect you with our partner network who can help you with those services.

Why Choose Us?
Support That's Tailored to Your Needs
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Our Services

Our Heroes visit private residences, nursing homes and residential care facilities. We provide non-medical care and support to ageing community members.

Home Care Heroes understands that it can be especially frustrating having a different person arrive each time you require care, so we do not rotate staff endlessly like some other providers. We put the choice and control in your hands.

We Come to You

Our Heroes visit private residences, nursing homes and residential care facilities. We provide care and general support within the elderly community, as well as helping with transportation, companionship for events, errands and attending appointments, assistance with cooking and cleaning to name a few!

Always Your Choice

You can browse Heroes with a wide range of skills based throughout Sydney, Newcastle, Wollongong and the Central Coast NSW. You can choose a Hero in your local area, whose interests and skills align with what you need. You decide what care you require, and can communicate your expectations right from the very beginning.

Medication Reminders
Meal Prep & Groceries
Light Housekeeping
Staying Active
Check-in Visits
Social Outings
Transport to Appointments
Carefully Screened & Verified Heroes (Workers)

Each Home Care Hero goes through a rigorous vetting and onboarding process to ensure they meet our standards, including; An online values test, a face-to-face interview, an onboarding session, reference checks and police checks.